Delivery of Goods

Processing of Standard Stock Orders

Standard items in stock will be processed within 1-3 days business days after payment has been received.

Processing of Custom Made Orders​

Custom Made orders can take up to 5 business days to processes after payment has been received.

Delivery Service

Covers N More use a combination of delivery services such as Australia Post and Couriers. The choice of delivery service depends on your location.​ We are obliged to deliver only to the address which you have specified.  Covers N More will not be liable for any loss or damage that may occur because you are unable to take delivery at the place specified.

Delivery by Courier

Our ​courier will deliver to a residential or business premises only.  When providing a delivery address, please ensure the courier has access to the property.  A signature is required to collect delivery.  If no one is available to sign/collect, the courier will leave a notification card.  Please follow the instructions provided in the email sent with your tracking number.  Note that the courier company scans all notification cards left when there is no one at the delivery address as proof of delivery.  If no call is made to the courier company within 48 hours of leaving a notification card, the parcel will be returned to Covers N More.  If this occurs, an additional postage fee will be applied to have the parcel redelivered.  If you advise the courier company to leave a parcel without a signature, Covers N More accept no responsibility for stolen or loss of delivery of goods.

Delivery by Australia Post

Depending on your location, it may be appropriate to send  a parcel via Australia Post.   If no one is available to sign/collect, Australia Post will leave a notification card. In this case, please follow the instructions on the card. If you advise Australia Post to leave a parcel without a signature, Covers N More accept no responsibility for stolen or loss of delivery of goods. Usually a signature is required to collect the parcel. 

Tracking Details

Where possible, a tracking number will be issued upon dispatch using either our Courier or Australia Post.  An email will be sent to you with  tracking and delivery instructions so you can track the shipping status of your order.  We also provide a link to the relevant website.  Delivery times are estimates only. 

Dispatch

Covers N More will aim to dispatch all orders within 3-10 business days but please also allow for the additional transit times.

Estimated Transit Timeframes

  • Victoria: 3-5 business days
  • New South Wales, South Australia:  2-5 business days
  • Tasmania:  7 business days
  • Queensland:  1-5 business days
  • Northern Territory:  5-7 business days
  • Western Australia: : 7 business days

Local Pickup

You are welcome to pick up your order.  Simply select "Pick-Up" during the online checkout an d wwe will phone you with the pickup details when your order is ready.

​Should you order not arrive

Should your order not arrive there could be a very good reason.  Therefore:

  • Check the tracking number and view the status of your delivery through Australia Post or the nominated Courier Service
  • Check your letterbox for an attempted delivery advice card as there may have been an attempted delivery
  • If you are unsure, contact us at Covers N More on 0405092345 and we will try to assist.

Important Notice!

Due to circumstances beyond our control, Covers n More are unable to take orders or enquiries at this time.

We sincerely apologise for any inconvenience this may cause.

All the Best from
Covers N More

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